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01543 433998 | 07973 656553
Redhouse Industrial Estate Middlemore Lane West, Aldridge, Walsall, West Midlands, WS9 8BG

Customer reviews of Automotives

At Automotives we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 24 customer reviews

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  • 5

    Great garage and service. Good prices.

    By Tomasz M on 29 March 2017 | Verified purchase

    Very pleased and happy with the car I bougut. Local family business that provides the customer service you really want. No rush and helpfull with all paperwork like tax an insurance. Would definitely go there again.

    Reply from Automotives on 01/04/17

    Hi Tomasz, it was a pleasure doing business with you and I hope you are enjoying the extra room with the estate, kind regards Mark.

  • 5

    Great service and customer care!

    By Sheryl W on 27 March 2017 | Verified purchase

    What a pleasure buying a used car from Junction 11! Mark is an absolute star, he was really helpful and I didn't feel under any pressure to buy the car I was looking at. He took time to talk to us about various things to do with my car and offered me a better part exchange deal on my old car, than any of the other three garages I had viewed cars at. Mark really couldn't do enough for us, agreeing to everything I asked of him and being completely upfront if he was unable to do something. A genuine person and car dealer who clearly values honesty and customer service. I would definitely recommend Mark and Junction 11 to any of my friends and family. Many thanks Mark.

    Reply from Automotives on 01/04/17

    Hi Sheryl, it was a pleasure doing business with you, I hope you are enjoying the improved mpg and not missing having the roof down to much :-) kind regards Mark.

  • 5

    Great experiance with juntion 11

    By Peter M on 22 March 2017 | Verified purchase

    I drive past the dealership a couple of times a week but had never thought of looking that was until I saw the car on Autotrader. We viewed and tested the car and Mark was very helpful if you can have such a thing as a honest car dealer then I urge people to come to Junction 11. Everything we discussed was undertaken all paper work in order and explained, we picked the car up a few days later it was so easy and none of this funny feeling when driving off the forecourt just confidence in the car and Mark. MANY THANKS for the Great car buying experience.

    Reply from Automotives on 01/04/17

    Hi Peter, pleasure to do business with you and I trust you are enjoying the drives to work now, kind regards Mark.

  • 5

    Great Car, Excellent Customer Service!

    By Sarah C on 16 March 2017 | Verified purchase

    For a young(ish) mother, who knows not a great deal more about cars than where the fuel goes, going through the first experience of trying to buy a used car can be a very daunting experience. I had gone to view a few cars at local garages and found the whole thing very intimidating and uncomfortable - until I went to view a car at Junction 11. The whole process from the initial phone call to driving the car away was extremely pleasant and easy going. Mark is a lovely person who is very patient and always happy to answer any questions and is extremely upfront and honest about everything. (Even pointing out a few minor flaws in the car that I would never have spotted myself). I am extremely happy with both the car and the service that I received and I will certainly be recommending Junction 11 to anyone needing a new car. Thanks Mark!

    Reply from Automotives on 21/03/17

    Hi Sarah, it was a pleasure doing business with you both and I hopefully you have plenty of room now, for all the little ones :-) kind regards Mark.

  • 5

    Genuine car from a genuine seller

    By Steve C on 18 February 2017 | Verified purchase

    Collected my new car was priced below others i viewed but was without doubt the nicest No pressure from mark ,the salesman,i was left to make my own mind up in my own time the car was ready when he said it would be and was freshly valeted Definately recommended

    Reply from Automotives on 15/03/17

    Hi Steve, pleasure doing business with you and I hope you are enjoying the lower running costs, kind regards Mark.

  • 5

    Helpful and efficient.

    By Colin Y on 11 February 2017 | Verified purchase

    Bought a specialist wheelchair access vehicle. Went specifically to check out and test drive the vehicle. Junction 11 were helpful, prompt and efficient. As I was in immediate need of the vehicle I went on Wednesday and picked up the car on Saturday at the agreed time. All paperwork was readied and the whole hand over was done in about 30 minutes. The vehicle was prepared as agreed.

    Reply from Automotives on 15/02/17

    Hi Colin, it was a pleasure doing business with you and I hope the car make's life a little easier for you all, kind regards Mark.

  • 5

    Fantastic place,great customer service!!

    By Dawid R on 01 February 2017 | Verified purchase

    After reviewing several makes of cars .I decided on a voldswagen passat . J 11 made the buying experience pleasurable. On the day of collection they had everything already set up for a smooth transaction . Thanks for everything you helped with during this transaction J 11!!

  • 5

    Great car and great experience.

    By RICHARD T on 06 January 2017 | Verified purchase

    Very helpful and nice to deal with. Great car and great experience. Thanks.

    Reply from Automotives on 25/01/17

    Hi Richard, thank you for taking the time to review our business, hope all the family are enjoying the trips down south, kind regards Mark.

  • 5

    Porsche Boxster purchase

    By Mark H on 23 September 2016 | Verified purchase

    We dealt with Mark and he was extremely helpful and made the whole transaction very straightforward.

  • 5

    Great service, I would definitely recom.

    By Caroline R on 23 April 2016 | Verified purchase

    I found just the right car for me and my family's needs, not pushed into anything, very helpful ,I would definitely recommend this garage. I felt very comfortable buying a car from junction 11.